Returns & Refunds policy

Return & Refund Policy

Thank you so much for choosing to shop at Keshariya

Each piece is thoughtfully selected and packed with care by me personally. As a small business working with limited quantities, I truly appreciate your support and understanding.

Returns & Refund

At this time, I’m unable to offer returns or refund. Since I stock only a few pieces per design, it's not possible for me to manage inventory the way larger brands do. I hope you’ll understand this as part of supporting a growing small business.

Exchange Terms and Conditions

Items must be unused, unwashed, unworn, and returned with all original packaging and tags intact.

We provide detailed product descriptions, including color, fit, and care instructions. Due to variations in display settings, slight color differences may occur, and we do not accept exchanges based on color differences, fabric material, or quality.

Exchange Process

To request an exchange, follow these steps:

Contact us via email at keshariyaofficial0204@gmail.com within 24-48 hours of order delivery.

A processing fee of ₹249 per product applies to exchanges. After making the payment, email us a screenshot of the transaction. (Alternatively, if you prefer to send the item directly to us, we will provide the shipping address. After dispatching, share the AWB number, courier company name, and proof of dispatch. Ensure the items are sent via reputable courier services, as Keshariya is not liable for any loss during transit for items directly shipped by the customer.)

Upon payment confirmation, our customer support team will arrange a reverse pickup through trusted courier services.

Once we receive the product at our warehouse, it will undergo a quality inspection. If approved, the new size will be dispatched within 7-10 working days.

Size exchanges are processed only once per order; multiple exchanges for the same order are not allowed.

If the requested size is unavailable, we will notify you and issue a credit note for the item’s value.

Kindly take a moment to:

Read the product descriptions and sizing details carefully before placing your order

Reach out to me on Instagram if you have any doubts — I’ll be more than happy to help you make the right choice

Thank you for being here and supporting Keshariya

Your trust means the world to me.